I was having some difficulty so I decided to call their customer service to help me find some items I was looking for. First of all I have to say that I’m very impressed that an online company is offering a toll free number as many other online stores don’t even offer a number to call at all.
A lovely lady answered my call and helped me find the products I was looking for. She then helped me place my first order online. She was so helpful and friendly I thought it would be nice to share this with other people who shop online.
Im waiting for my items to arrive however I have a lot of confidence now shopping with ikoala and look forward to getting my order.
Well done to the team and keep up your excellent service and fantastic offers, very happy!
Becky G. NSW