REVIEW TYPE
SERVICE REVIEW

Nickname
Alan 

STAR RATING
4 STARS

WRITE YOUR REVIEW
Had what I thought may be a problem with an order I placed but it turns out all was well. Had confirmation just now that all is well. When the item arrives I will be all the more happy, thanks for your follow up and support, it makes me feel a lot more comfortable, Alan 

REVIEW TYPE
SERVICE REVIEW

Nickname
RICK

STAR RATING
5 STARS - EXCELLENT

WRITE YOUR REVIEW
The Ikola Support team are fantastic they are very prompt with replies and very helpful in all aspects from ordering, equiries, questions and anything eles
I really feel very comfortable when communicting with the hole team

REVIEW TYPE
WEBSITE REVIEW

Nickname
Maureen

STAR RATING
SELECT YOUR STAR RATING

WRITE YOUR REVIEW
Thank You for your email today regarding the two Items in my cart.
I tried to check out and was unable to then one item would drop out. Then the site stated it was closed there was no one available to either assist me or speak to.
The web site also refused to take my payment.

I hope this is of assistance to you.
Thanking you and I still want my goods.
Yours Sincerely
Maureen 

REVIEW TYPE
OVERALL REVIEW

Nickname
Helen

STAR RATING
5 STARS - EXCELLENT

WRITE YOUR REVIEW
I was so lucky that ikOla came into my computer and could not believe my luck when they did real Freebies
I have bought a lot of them and they are so good and when I write to the staff I always get an answer straight away I am giving up other sellers and I find ikOla the best
and they take after the real Kola who is so cute and georgous and its true The Friendiest shopping on the net always look up them first and you will always come back
They are the best
Merry Christmas to you all

REVIEW TYPE
SERVICE REVIEW

Nickname
RICK

STAR RATING
5 STARS - EXCELLENT

WRITE YOUR REVIEW
The customer support team are very helpfull and informative and prompt in their replys and they fix any problems immediately, You can ask anything and they wil find out or fix it A.S.A.P
I am very greatful; with all the team

REVIEW TYPE
OVERALL REVIEW

Nickname
Peter

STAR RATING
5 STARS - EXCELLENT

WRITE YOUR REVIEW
I had a need to cancel an order a day after I ad placed it and there was no problem and the order was cancelled.
Excellent service

REVIEW TYPE
SERVICE REVIEW

Nickname
whatisthis

STAR RATING
3 STARS

WRITE YOUR REVIEW
Recently placed an order and provided home phone number which came back as not recognised not enough digits, I do not use my mobile phone often so why do you not have the provision for phone numbers other than mobile?

REVIEW TYPE
OTHER

Nickname
Barb

STAR RATING
5 STARS - EXCELLENT

WRITE YOUR REVIEW
Thank you ikOala,
I had a duplicated order and you kindly replied quickly to my email requesting to return one and where to send it.
Only started shopping with you recently but so far very happy with the goods and service.

REVIEW TYPE
OVERALL REVIEW

Nickname
Jeannie

STAR RATING
5 STARS - EXCELLENT

WRITE YOUR REVIEW
I love shopping on I koala. Just browsing through the categories is interesting.

REVIEW TYPE
OVERALL REVIEW

Nickname
RICK

STAR RATING
5 STARS - EXCELLENT

WRITE YOUR REVIEW
The support team are great they are friendly, helpful, informative and most of all patient with me as I can be annoying to them
Your prices and items are competitive and delivery is usually ontime, If not the Support Team chases it up for you
I have recommended your site to my family and friends

REVIEW TYPE
SERVICE REVIEW

Nickname
RICK

STAR RATING
5 STARS - EXCELLENT

WRITE YOUR REVIEW
The support team are great they checked out my enquiry promptly and informative
But unfortunately, the answer was not positive

REVIEW TYPE
OVERALL REVIEW

Nickname
Helen

STAR RATING
5 STARS - EXCELLENT

WRITE YOUR REVIEW
I was lucky enough to get an email from Ikoala and after
looking at there site I could not believe they had such great items on stock at such better prices than other
they look after you and watch you just like the real Koala
does if you don't look on there site and find there bargains you are missing out I have them on my favourites files and look at the site twice a day as you never know what they are going to bring on and now if I
want anything I check with them first They are the best Regards Helen

REVIEW TYPE
SERVICE REVIEW

Nickname
Fred T

STAR RATING
5 STARS - EXCELLENT

WRITE YOUR REVIEW
Prompt and professional service. Your staff member was very patient, and this was appreciated. Thank you.

REVIEW TYPE
OVERALL REVIEW

STAR RATING
5 STARS - EXCELLENT

WRITE YOUR REVIEW
The Support Team are very helpful and informative
Very polite and patient with me
they fix my questions and problems very promptly
I highly recommend them to my family and friends
the site is easy to follow and order and the emails I receive of specials are very good and I forward to my family and friends if I think they would be interested

Submitted Information:
REVIEW TYPE
OVERALL REVIEW

Nickname
RICK

STAR RATING
5 STARS - EXCELLENT

WRITE YOUR REVIEW
YOUR SITE IS USER- FRIENDLY EASY TO ORDER AND DELIVERY IS AS ADVISED
THE CUSTOMER SERVICE IS EXTREMELY HELPFUL AND CARING AND MOST OF ALLL PATIENT WITH ME
I CAN RECOMMEND THIS SITE AND THE STAFF

REVIEW TYPE
OVERALL REVIEW

Nickname
Joanie

STAR RATING
5 STARS - EXCELLENT

WRITE YOUR REVIEW
Wonderful service is always provided

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Submitted Information:
REVIEW TYPE
PRODUCT REVIEW

Nickname
Peter Grigg

STAR RATING
5 STARS - EXCELLENT

WRITE YOUR REVIEW
Hi I only want one DVD
Thanks

REVIEW TYPE
SERVICE REVIEW

Nickname
RICK

STAR RATING
5 STARS - EXCELLENT

WRITE YOUR REVIEW
I THANKS ALL THE STAFF AT CUSTOMER SUPPORT AS THEY HAVE BEEN VERY HELPFUL AND ASSISTING AND MOST OF ALL PATIENT WITH ME WITH ALL MY QUOTES AND QUESTIONS
ENYA AND THE OTHER STAFF HAVE HELPED ME TREMENDOUSLY
all THE PRICES THEY SUGGESTED WERE VERY COMPETITIVE
I WOULD AND WILL RECOMMEND YOUR SITE TO ALL MY FRIENDS AND FAMILY

REVIEW TYPE
PRODUCT REVIEW

Nickname
Sue

STAR RATING
5 STARS - EXCELLENT

WRITE YOUR REVIEW
Item was a real surprise it was solid and easy to use. A very good quality item would buy through ikoala again.

 
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Submitted Information:
REVIEW TYPE
OVERALL REVIEW

Nickname
Linda

STAR RATING
4 STARS

WRITE YOUR REVIEW
I'm very happy with your response to the damaged laser pen that I first received ....I did have to follow up and request another one this is why 4 stars . But the response was quick and a new one arrived in good working order. Thank you so much for your understanding . I will use your service again ...HAPPY customer . Have a wonderful day 🙃


 

 

REVIEW TYPE
OVERALL REVIEW

Nickname
RICK MORTON

STAR RATING
5 STARS - EXCELLENT

WRITE YOUR REVIEW
YOUR PRICES ARE VERY COMPETITIVE
YOUR SELECTION OF GOODS IS EXTENSIVE
YOUR ORDER PROCESS IS EASY
yOUR FREEBIES ARE E3XTENSIVE
PROMPT DELIVERY
AND GREAT CUSTOMER SERVICE

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Submitted Information:
REVIEW TYPE
OVERALL REVIEW

Nickname
RICK MORTON

STAR RATING
5 STARS - EXCELLENT

WRITE YOUR REVIEW
Your staff is very helpful, assisting and polite and go out of their way to help with any questions or problems.
Your prices are competitive and delivery is fairly prompt.
The order process is easy and secure.
Your site has a great selection and your email specials are great.

REVIEW TYPE
WEBSITE REVIEW

Nickname
Pauline

STAR RATING
3 STARS

WRITE YOUR REVIEW
Temporary password has worked

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Submitted Information:
REVIEW TYPE
OVERALL REVIEW

Nickname
Linda

STAR RATING
4 STARS

WRITE YOUR REVIEW
I'm real happy to have you understand and help with my situation.....thanks so much ..Will continue to be a happy customer ...have a nice day 🙃

REVIEW TYPE
OVERALL REVIEW

Nickname
col

STAR RATING
4 STARS

WRITE YOUR REVIEW
In general I have found products to be good & delivery sometimes goes wrong & you would not know it if I didn't tell you. Wrapping of parcels very good. Some clothing products need to have sizes stated as some ladies products have been very small for a child not an adult plus other products need a size mentioned in measurement. Otherwise I feel the products are acceptable but some are lacking in instructions.