SERVICE REVIEW
Nickname
Ronnie
STAR RATING
5 STARS - EXCELLENT
WRITE YOUR REVIEW
Needed a Voucher number, spoke to Aldo... he said he would email it.... Was a very quick response..... Aldo also has Excellant Customer Service Qualities.....
REVIEW TYPE
SERVICE REVIEW Nickname Ronnie STAR RATING 5 STARS - EXCELLENT WRITE YOUR REVIEW Needed a Voucher number, spoke to Aldo... he said he would email it.... Was a very quick response..... Aldo also has Excellant Customer Service Qualities..... REVIEW TYPE
OVERALL REVIEW Nickname shadow STAR RATING 5 STARS - EXCELLENT WRITE YOUR REVIEW so nice when you come across a company that has live support chat and answers your questions fast and easy. even postage not outrageous like most companies. do not yet know delivery speed or return speed so cant comment on those, but id bet its good after speaking to support REVIEW TYPE
OVERALL REVIEW Nickname Lyndon and Aynslee STAR RATING 5 STARS - EXCELLENT WRITE YOUR REVIEW My wife and I would like to say just how much we appreciate the Customer Service given to us when a recent purchase had a few issues. IkOala responded quickly and with the upmost integrity and honesty even when it was not their fault. We will continue to shop with IkOala with TOTAL CONFIDENCE. Lyndon and Aynslee REVIEW TYPE
SERVICE REVIEW Nickname John STAR RATING 5 STARS - EXCELLENT WRITE YOUR REVIEW I ordered 3 womens tops for my daughter and only 2 arrived. I allowed some weeks to pass to see if it was just delayed. I sent an email to your customer service and received a reply by the next day from Aldo who gave me a choice of solutions which was excellent. REVIEW TYPE
OTHER Nickname Ruth STAR RATING 3 STARS WRITE YOUR REVIEW Previously I have been very satisfied with products and delivery but am not satisfied with the delivery of a product I ordered back on the 26/4/2017, when it hadn't arrived within a reasonable time I phoned and was told it would be reordered, when it failed to arrive, (again within a reasonable time) I've phoned again, so we'll see REVIEW TYPE
SERVICE REVIEW Nickname Blondie STAR RATING 5 STARS - EXCELLENT WRITE YOUR REVIEW I am pleased with your service and products all though I haven't heard from for awhile re the money you are holding for me can be returned as we were able to get clippers a lot more money but we needed them now thank you for trying . I haven't seen any goods for sale for awhile guess they will be back Betty B REVIEW TYPE
SERVICE REVIEW Nickname JennieWrenn STAR RATING 5 STARS - EXCELLENT WRITE YOUR REVIEW Having shopped with ikOala for some time now, I had my first product problem. I could not praise more highly the service and prompt help I received. The young man was well informed and polite. Nothing seemed a problem for him. I have recommended this site to many others as a result. Thank you, thank you, thank you. REVIEW TYPE
SERVICE REVIEW Nickname Margaret STAR RATING 5 STARS - EXCELLENT WRITE YOUR REVIEW I had a faulty product & this was dealt with very quickly & efficiently by the service support staff ( Aldo ) I am very pleased & impressed. Thank you Aldo REVIEW TYPE
SERVICE REVIEW Nickname Rex STAR RATING 3 STARS WRITE YOUR REVIEW I have been dealing with the company for a long time now and I am pleased with the products I have bought. What I don't like is the wait time of 3 to 4 weeks to receive anything. I feel a good company could keep some stock in Aus to fix the problem. Unfortunately I have had a bad issue with my last order where after 2 months nothing has turned up. After a phone call to follow it up I had no response & so I sent an e-mail hoping this may have done some good. Regards Rex M TYPE
OVERALL REVIEW Nickname Wendy STAR RATING 3 STARS WRITE YOUR REVIEW Product is great. Took too long to arrive. suggest tracking for buyer, to take some of the stress out of it. Customer service was good. REVIEW TYPE
SERVICE REVIEW Nickname pal STAR RATING 4 STARS WRITE YOUR REVIEW Having trouble ordering on line -- and some items take forever however than that - oh I also ordered some jeggings and got a half a dozen pairs of kiddies sox and still waiting on the jeggings.. REVIEW TYPE
SERVICE REVIEW Nickname Shirley STAR RATING 5 STARS - EXCELLENT WRITE YOUR REVIEW Some products were taking a bit longer than normal to arrive contacted ikoala and they got back to me straight away best service ever never had a problem before great company and great products 👏👏👏👏👏👏👍👍 REVIEW TYPE
SERVICE REVIEW Nickname Gwenda STAR RATING 5 STARS - EXCELLENT WRITE YOUR REVIEW The prompt answer to my problem was great. All sorted REVIEW TYPE
OTHER Nickname Pauline STAR RATING 5 STARS - EXCELLENT WRITE YOUR REVIEW I would like to thank Victoria for finally dealing with my order problem. REVIEW TYPE
OVERALL REVIEW Nickname griffo STAR RATING 4 STARS WRITE YOUR REVIEW I have always found this company very obliging in my dealings with them, if there ever was any queries about an item they attended to it plus always notified me as to what was going on, I would recommend them. REVIEW TYPE
OVERALL REVIEW Nickname Vera STAR RATING 5 STARS - EXCELLENT WRITE YOUR REVIEW I am very happy with all my dealings with ikOala they are mostly prompt with replying and rectifying any mistakes or products not received thank you a very honest and helpful company thank you ikOala o edit. REVIEW TYPE
OVERALL REVIEW Nickname Digger STAR RATING 5 STARS - EXCELLENT WRITE YOUR REVIEW Put in a claim for a refund handled very promptly with no fuss at all 5 stars .Unfortunately cant say the same for delivery of orders waited over 5 weeks for a very simple small item and very disappointed I did not receive the item, I`m afraid this effort does not rate any stars for me. I will be more hesitant in the future re my online purchases. REVIEW TYPE
OVERALL REVIEW Nickname Rebel STAR RATING 4 STARS WRITE YOUR REVIEW I found the hotel centrally located to all main attractions and not far from Hagley Park. The rooms might have been a bit small, however were very comfortable. The service was excellent. I was nearly tempted to stay an additional night however circumstances did not allow this to happen. REVIEW TYPE
PRODUCT REVIEW Nickname madmax STAR RATING 5 STARS - EXCELLENT WRITE YOUR REVIEW The dental spa - what a wonderful little item!!! Works like a dream and really puts out a solid cleaning stream. No batteries required just a bit of manual labour. As a freebie well worth the freight charge. Thanks IkOala REVIEW TYPE
OVERALL REVIEW Nickname spangels STAR RATING 5 STARS - EXCELLENT WRITE YOUR REVIEW I have been a member of ikoala for almost a year now, and I have found this online trading company to be very honest and reliable, and when I have requested assistance in regard to my purchases, they have always replied promptly and been most helpful in a friendly manner which is always appreciated, special thanks to Marina from Customer Service. REVIEW TYPE
SELECT REVIEW TYPE Nickname K Anderson STAR RATING 5 Stars WRITE YOUR REVIEW Thankyou for resenting one frozen necklace my grandaughter will be happy kind regards K REVIEW TYPE
OVERALL REVIEW Nickname ladypk STAR RATING 4 STARS WRITE YOUR REVIEW The 2 dollar earrings i received were not good - looked like something glued together in kindy! Alsothe famous painting socks I purchased were not as listed (2 pairs were wrong). However as soon as I lodged my complaint Ikoala acted swiftly and addressed my issues. I was refunded for the earrings and they arranged to have the correct order for the socks sent ASAP. Very happy with the service REVIEW TYPE
OVERALL REVIEW Nickname brenha STAR RATING 4 STARS WRITE YOUR REVIEW I have not had any trouble with Ikoala, I will keep buying off them, as long as they have what I wont. To Whom It May Concern,
Thank you very much for my refund. I am very impressed with your service and am sorry that the product was not up to par however I do understand that this is not your fault directly. How do you wish me to send back the item? Kind regards Barbara R |
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May 2016
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